MyBlueprint
Last updated: June 2026

Privacy Policy

How MyBlueprint collects, uses and protects your personal information.

1. Introduction

Welcome to MyBlueprint (Pty) Ltd ("MyBlueprint", "we", "us" or "our"). We are committed to protecting your personal information and your right to privacy in accordance with the Protection of Personal Information Act No. 4 of 2013 (POPI Act) of the Republic of South Africa.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website at myblueprint.co.za or engage with our web design services.

By using our website or services you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect the following categories of personal information:

Information you provide directly:

  • Full name and ID number (collected during the agreement signing process)
  • Business name and registration number
  • Email address and phone number
  • Physical address and city
  • Digital signature (collected during service agreement signing)
  • Payment information (processed securely — we do not store card details)
  • Messages and enquiries submitted through our contact form

Information collected automatically:

  • IP address (used for legal compliance and security purposes)
  • Browser type and device information
  • Pages visited and time spent on our website
  • Referral source

3. How We Use Your Information

We use your personal information for the following purposes:

  • To provide and deliver our web design services to you
  • To process your service agreement and maintain records of our contractual relationship
  • To communicate with you about your project, updates and support
  • To send you confirmation emails and project-related notifications
  • To process payments for our services
  • To improve and optimise our website and services
  • To comply with our legal obligations under South African law
  • To protect against fraud, security threats and unauthorised access

We will never sell, rent or trade your personal information to third parties for marketing purposes.

4. How We Share Your Information

We may share your personal information with the following third parties only where necessary to deliver our services:

  • Supabase (database and authentication provider) — stores your account data securely
  • Resend (email delivery service) — used to send confirmation and notification emails
  • PayFast (payment processor) — processes your payments securely
  • Cloudflare (security and performance provider) — protects our website

All third-party providers are required to handle your personal information in accordance with applicable data protection laws.

We do not share your information with any other third parties without your explicit written consent except where required by law.

5. Data Retention

We retain your personal information for as long as necessary to:

  • Fulfil the purposes outlined in this Privacy Policy
  • Comply with our legal and contractual obligations
  • Resolve any disputes
  • Enforce our agreements

Signed service agreements are retained for a minimum of 5 years from the date of signing for legal and accounting purposes.

You may request deletion of your personal data at any time by contacting us at myblueprintsa@gmail.com — subject to any legal retention requirements.

6. Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, disclosure, alteration and destruction. These include:

  • AES-256 encryption at rest for all database data
  • TLS encryption for all data in transit
  • Row Level Security (RLS) ensuring users can only access their own data
  • Regular security audits and vulnerability checks
  • Secure access controls and authentication
  • Automated daily backups

While we take every reasonable precaution to protect your data no security system is completely impenetrable.

7. Your Rights Under the POPI Act

As a data subject under the POPI Act you have the following rights:

  • Right to access: You may request a copy of the personal information we hold about you
  • Right to correction: You may request that we correct any inaccurate or incomplete personal information
  • Right to deletion: You may request that we delete your personal information subject to legal retention requirements
  • Right to object: You may object to the processing of your personal information in certain circumstances
  • Right to lodge a complaint: You have the right to lodge a complaint with the Information Regulator of South Africa

To exercise any of these rights please contact us at:

myblueprintsa@gmail.com
079 362 4809

8. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyse website traffic.

Cookies we may use include:

  • Essential cookies: Required for the website to function correctly
  • Analytics cookies: Help us understand how visitors use our website

You can control cookies through your browser settings. Disabling cookies may affect the functionality of our website.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the date at the top of this page. We encourage you to review this policy periodically.